I have a Chestimer question about: All questions

  • All questions
  • How to Use
  • Purchasing
  • Installing
  • Technical Support
  • Other

Chestimer FAQ Topics

How to Use

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How to Use

How do I use Chestimer?

Learn to use Chestimer by watching this video tutorial or follow these instructions:

1. Open Clash Royale
2. Put a chest, donation request, etc on cool down.
3. Open Chestimer.
4. Put the corresponding chest, donation request, etc on cool down.
5. Chestimer will sound an alert when the timer expires.
6. If you already have something on active cool down in the game, you may open Chestimer, start the timer and use the green pencil to modify the time.
7. NOTE: The free version allows use of only ONE timer. If you want to use multiple timers at once, upgrade to the PRO version via the app.

Questions? Email us at: chestimer@playbuddy.com .

How do I make the alert sound louder (or softer)?

Navigate to your device's Settings. Under 'Sounds' adjust the 'Ringers and Alerts' volume.

General Questions

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General Questions

How do I contact Chestimer?

Email us at: chestimer@playbuddy.com .

What's your phone number? Can I call you?

Due to the nature of software issues, bugs, etc., it is more efficient for us to assist customers via the app.

What is the difference between the free and pro version?

The free version is for access to a single timer. The pro version unlocks full access to use all timers.

I got a new device. How do I reinstall my Chestimer?

Use the handy 'Restore' option from Chestimer's settings. You may also follow these Apple instructions.

Shop & Purchase Questions

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Shop & Purchase Questions

What payment methods do you accept?

We accept all purchases through the App Store.

Are transfers to my new device and updates included in my purchase?

Absolutely! Transferring your purchase and attaining unlimited new versions or updates, is free.

Install & Trial Questions

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Install & Trial Questions

Where can I download Chestimer?

Currently only an iOS version is available. It can be downloaded from the App Store here.

How long does the free version last?

The free version works forever, but only one (1) timer may be used at a time.

How can I use all the timers at once?

By purchasing the Pro version through the app.

Is the free version the same as the purchased Pro version?

Yes, the free and pro version are exactly the same, with one minor difference. The free version has a Trial Limitation in the form of being able to use only one timer at a time. All timers are unlocked when the Pro version is purchased.

Can I use my Chestimer on more than 1 device?

Yes. Follow these Apple instructions.

Do I have to pay again for updated versions or to reinstall my Chestimer?

Nope! Use the handy 'Restore' option from Chestimer's settings. You may also follow these Apple instructions.

Technical Support Questions

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Technical Support Questions

What do I do if my Chestimer is stuck on the install screen?


Restart the device. Then attempt the installation again.

Why am I getting an error message?


There are many different scenarios and reasons why.

Browse these FAQ for an applicable solution and if none apply, contact us at chestimer@playbuddy.com so we can identify what the issue is and get you up and running!

Why won't my Chestimer work?


There are many different scenarios and reasons why.

Browse these FAQ for an applicable solution and if none apply, contact us at chestimer@playbuddy.com so we can identify what the issue is and get you up and running!

How do I make the alert sound louder (or softer)?

Navigate to your device's Settings. Under 'Sounds' adjust the 'Ringers and Alerts' volume.

Misc. / Other Questions

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Misc. / Other Questions

How can I request a feature or make a suggestion?

Email us at chestimer@playbuddy.com .

Will it work on Android?

Soon. An Android version is in the works so stay tuned!

What devices is Chestimer compatible with?

Chestimer products are guaranteed to be compatible with iPad, and iPhone 6s and newer, although it should work with older models too. Use the free version to ensure it works to your satisfaction prior to purchasing the pro version.