Common Issues (IMMEDIATE solutions)


I am receiving a registration error or need help registering
I need help getting my Buddy to play/work
I need my license key (registration information)
I need to change my billing information
I need to cancel my subscription

Other Inquiries


For all other inquiries of which an IMMEDIATE solution may be available, take a moment to browse our Frequently Asked Questions to avoid waiting for a email response.

Contact Us (Live reply within 1-2 business days)


Is your issue/solution not listed above? Show us what's wrong by submitting a bug report one of three ways:

1. From the 'Help' menu on the Buddy for in-game issues.
2. From the bottom of the trial/registration window for registration issues.
3. From the bug icon on the Play Buddy App for any other issues.