Switching to the NEW FastSpring system!
Seeing a 'revoked'
or 'license expired'
error? The fix is simple: re-sign up (repurchase) for your new license key! This page gives instructions and shows a comparison of the old (Digital River eSellerate/Share-It) and new (FastSpring). Want to know WHY signing up a-new is necessary? Learn more here.
Order Confirmation Emails
Below you can view the old and new order confirmation emails which are sent to you after a purchase is made.
- If you're receiving a 'License Expired' or 'revoked' error OR if you have an old 'F' serial number and need a new 'B' license key: You need a new license key from our new system! Simply re-purchase here, then click here to contact us and we will cancel and - if applicable - issue a refund of the old subscription.
Can't figure out how to update your billing information or cancel your subscription? Look how easy it is on the new system below! Here's what to do, depending on your situation.